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Author
Evenson, Renee, 1951-
Title
Customer service training 101 [electronic resource] : quick and easy techniques that get great results / Renee Evenson.
Imprint
New York : AMACOM, c2005.
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Available to Pittsburg State University patrons only.
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Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
ix, 207 p.
Note
Includes index.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject
Customer relations.
Customer services.
Employees -- Training of.
Genre/Form
Electronic books.
Added Author
ProQuest (Firm)
ISBN
0814472907
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