Edition |
Media ed., 10th ed. |
Description |
xix, 507 p. : ill. (some col.) ; 27 cm. + 1 computer optical disc (4 3/4 in.). |
Bibliography |
Includes bibliographical references (p. [452]-471) and indexes. |
Contents |
A first look at interpersonal relationships -- Communication and identity : the self and messages -- Perception : what you see is what you get -- Emotions : thinking, feeling, and acting -- Language : barrier and bridge -- Nonverbal communication : messages without words -- Listening : more than meets the ear -- Communication and relational dynamics -- Improving communication climates -- Managing interpersonal conflicts. |
Subject |
Interpersonal communication.
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Interpersonal relations.
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Added Author |
Towne, Neil, 1928-
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ISBN |
0534549861 |
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