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Author
Albeanu, Mircea.
Title
Six sigma in HR transformation [electronic resource] : achieving excellence in service delivery / Mircea Albeanu and Ian Hunter with Jo Radford.
Imprint
Farnham, U.K. : Gower, 2010.
Connect to
Available to Pittsburg State University patrons only.
Copies
Location
Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
ix, 128 p. : ill.
Series
The Gower HR transformation series
Gower HR transformation series.
Bibliography
Includes bibliographical references (p. 127-128).
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject
Service industries -- Quality control.
Consumer satisfaction -- Statistical methods.
Genre/Form
Electronic books.
Added Author
Hunter, Ian.
Radford, Jo.
ProQuest (Firm)
ISBN
9780566091643 (pbk. : alk. paper)
9780566091650 (electronic bk.)
9780566091650 (electronic bk.)
Available items only