Not what it's cracked up to be / Stephen J. Trachtenberg -- Developing leadership : a paradox in academe / Madeleine F. Green -- Building a presidential team / Barbara S. Uehling -- Managing collective bargaining / Thomas A. Emmet, Ray A. Howe -- Financial policy making and planning / Nathan Dickmeyer -- What academic administrators should know about financial aid / Robert H. Atwell -- Regulatory influences / Harold L. Enarson -- Statewide issues and influences affecting institutional management / Richard W. Jonsen, Patrick M. Callan -- Concluding notes and further readings / Madeleine F. Green.