| Description |
160 p. : ill. ; 21 cm. |
| Note |
Includes index. |
|
"Compose messages that save time for everyone, learn to separate the trivial from the important, minimize e-mail misunderstandings." |
| Contents |
Assess your e-mail savvy -- Be concise and to the point -- Prioritize your paragraphs -- Discover the secret of sensory language -- Mirror key words -- Be formal with neutral language -- Make your emails action packed -- Make effective requests -- Use the e.m.a.i.l. acronym -- Say no with style -- Engage the expressive style -- Step into the straight shooter style -- Ease into the nice and easy style -- Be part of the problem solving style -- Start with a salutation -- Craft a compelling subject line -- Sign off with substance -- Go easy on the cc -- Bcc with caution -- Consider attachment options -- Open attachments with care -- Shorten your sentences -- Vary your sentence length -- Choose your sentence style with care -- Put the apostrophe in its place -- Consider the common commac -- Save time with contractions -- Capitalize on cue -- Use the trusty transition -- Master the most misspelled words -- Sharpen your spelling -- Don't get hung up on homophones -- Avoid the ten top email mistakes -- Get a grip on the jargon -- Don't fan the flames -- Nix the negative filters -- Beware obscure emoticons -- Sort through spam -- Avoid phishing like the plague -- Beef up your email security -- Set up a responsible rant -- Keep cultural differences in mind -- Create an email policy -- Write an email policy -- Brainstorm possible problem causes -- Evaluate possible problem causes -- Brainstorm possible problem solutions -- Evaluate and agree on the problem solution -- Find an email marketing service -- Plan an email marketing newsletter -- Send out an email marketing newsletter -- Get good at instant messaging -- Study your im shorthand -- Email on a pda -- Use pop and imap -- Know when to stop -- Don't use email -- Manage your files -- Set up your filing system. -- Zero out your in box. |
| Subject |
Electronic mail systems.
|
|
Electronic mail messages.
|
|
Business communication.
|
| Added Author |
Bailey, Keith, 1945-
|
| ISBN |
9781601630179 |
|
1601630174 |
| Standard No. |
QBX a 08045979 |
|
NZ1 12838016 |
|
AU@ 000043593921 |
|
