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E-Book/E-Doc

Author

Andersen, Bjrn, author.

Title Root cause analysis and improvement in the healthcare sector : a step-by-step guide / Bjrn Andersen, Tom Fagerhaug, and Marti Beltz.

Publication Info.	Milwaukee, Wisconsin : ASQ Quality Press, 2009.
	2010

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Available to Pittsburg State University patrons only.

Copies

Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

Description	1 online resource (256 pages) : illustrations
	text rdacontent
	computer rdamedia
	online resource rdacarrier
Bibliography	Includes bibliographical references and index.
Contents	Root cause analysis in healthcare -- The root cause analysis process -- Define the event -- Find causes -- Find the root cause -- Find solution(s) -- Take action -- Measure and assess -- Advanced tools -- Hardwiring the use of RCA -- The future of root cause analysis in healthcare.
Note	Description based on print version record.
Subject	Medical errors -- Prevention.
	Medical care -- Quality control.
Genre/Form	Electronic books.
Added Author	Fagerhaug, Tom, 1968- author.
	Beltz, Marti, author.
Other Form:	Print version: Andersen, Bjrn. Root cause analysis and improvement in the healthcare sector : a step-by-step guide. Milwaukee, Wisconsin : ASQ Quality Press, 2009 xvii, 233 pages ; 28 cm 9780873897808 (OCoLC)ocn494691385 (DLC)10929563
ISBN	9780873897808 (ring bound : alk. paper)
	0873897803 (ring bound : alk. paper)
	9780873897808 (electronic bk.)