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Electronic Book

Author

Berman, Paula K., author.

Title Successful business process management : what you need to know to get results / Paula K. Berman.

Publication Info.	New York : American Management Association, [2014]
	2014

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Available to Pittsburg State University patrons only.

Copies

Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

Description	1 online resource (283 pages)
	text rdacontent
	computer rdamedia
	online resource rdacarrier
Note	Includes index.
Contents	part one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen.
Note	Description based on print version record.
Subject	Workflow -- Management.
	Organizational effectiveness -- Management.
	Industrial management.
Genre/Form	Electronic books.
Other Form:	Print version: Berman, Paula K. Successful business process management : what you need to know to get results. New York : American Management Association, [2014] ix, 268 pages 9780814434017 (DLC)10843706
ISBN	9780814434017 (hardcover)
	0814434010 (hardcover)
	9780814434024 (electronic bk.)