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Title |
Business process benchmarking : finding and implementing best practices / Robert C. Camp. |
|
Imprint |
Milwaukee, Wis. : ASQC Quality Press, c1995. |
|
Description |
xxi, 464 p. : ill. ; 24 cm. |
Bibliography |
Includes bibliographical references (p. 407-422) and index. |
Subject |
Benchmarking (Management)
|
ISBN |
0873892968 (acid-free, recycled paper) |
|