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Title Library services for online patrons : a manual for facilitating access, learning, and engagement / Joelle E. Pitts, Laura Bonella, Jason M. Coleman, and Adam Wathen, editors.

Publication Info. Santa Barbara, California : Libraries Unlimited, [2019]
©2019

Copies

Location Call No. OPAC Message Status
 Axe 3rd Floor Stacks  025.56 L616 2019    ---  Available
1 copy being processed for Axe Acquisitions Order.
Description xii, 200 pages : illustrations ; 24 cm
text txt rdacontent
unmediated n rdamedia
volume nc rdacarrier
Joelle E. Pitts: Gender group: gdr Women lcdgt
Laura Bonella: Gender group: gdr Women lcdgt
Jason M. Coleman: Gender group: gdr Men lcdgt
Adam Wathen: Gender group: gdr Men lcdgt
Nationality/regional group: nat Americans lcdgt
Occupational/field of activity group: occ Librarians lcdgt
Bibliography Includes bibliographical references and index.
Summary "A practical blueprint for improving online services for library patrons who learn, study, and research online"-- Provided by publisher.
Contents Taking stock of your library / Stefanie Buck -- Learn about your patrons and set goals to serve them / Joelle E. Pitts -- Inclusive design / Joelle E. Pitts -- Reference for online patrons / Jason M. Coleman -- Instruction for online patrons / Natalie Haber -- Embedded librarianship / Elaine Sullo -- Relationship building / Karla Aleman -- Marketing services for online users / Laura Bonella -- Advocating for your online users / Laura Bonella -- Online access to public library services / Adam Wathen.
Subject Library orientation -- Web-based instruction.
Information literacy -- Web-based instruction.
Online library catalogs -- User education.
Online information services.
Reference services (Libraries) -- Information technology.
Online information services. (OCoLC)fst01045954
Online library catalogs -- User education. (OCoLC)fst01045965
Reference services (Libraries) -- Information technology. (OCoLC)fst01092450
Added Author Pitts, Joelle, editor.
Bonella, Laura. editor.
Coleman, Jason M., editor.
Wathen, Adam, editor.
ISBN 9781440859526 (paperback)
1440859523 (paperback)
9781440859533 (electronic book)

 
    
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