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Author Collins, Daniel., author.

Title Quality management in a lean health care environment / Daniel Collins and Melissa Mannon.

Publication Info. New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.

Copies

Location Call No. OPAC Message Status
 Axe ProQuest E-Book  Electronic Book    ---  Available
Edition First edition.
Description 1 online resource (xv, 111 pages) : illustrations.
text rdacontent
computer rdamedia
online resource rdacarrier
Series Health care management collection, 2333-861X
Health care management collection. 2333-861X
Bibliography Includes bibliographical references (page [107]) and index.
Contents 1. Foundation: quality at the Source Gemba -- 2. Pillars: coaching, improvement process, and data measurement -- 3. Roof: true north, sustainment culture -- 4. Conclusion -- Appendix 1. RCA standard work -- Appendix 2. Huddle board standard work -- Appendix 3. PICK chart standard work -- Notes -- References -- Index.
Access Access restricted to authorized users and institutions.
Summary Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality.
Note Title from PDF title page (viewed on July 24, 2015).
Subject Medical care -- Quality control.
Lean manufacturing.
Health Care Sector.
Quality Control.
Indexed Term lean
lean health care
quality improvement
quality management
Genre/Form Electronic books.
Added Author Mannon, Melissa., author.
Other Form: Print version: 9781606499788
ISBN 9781606499788 paperback
9781606499795 (electronic bk.)

 
    
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