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Author
Coppenhaver, Robert, author.
Title
From voices to results-voice of customer questions, tools and analysis : proven techniques for understanding and engaging with your customers / Robert Coppenhaver.
Publication Info.
Birmingham ; Mumbai : Packt Publishing, 2018.
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Available to Pittsburg State University patrons only.
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Axe ProQuest E-Book
Electronic Book
---
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Description
1 online resource (218 pages) : illustrations
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Note
Description based on print version record.
Subject
Customer relations -- Management.
Customer loyalty.
Genre/Form
Electronic books.
Other Form:
Print version: Coppenhaver, Robert. From voices to results-voice of customer questions, tools and analysis : proven techniques for understanding and engaging with your customers. Birmingham ; Mumbai : Packt Publishing, c2018 218 pages 9781783001446
ISBN
9781783001446
9781783001453 (electronic bk.)
Available items only
