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Author DiJulius, John R., 1964-

Title What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius III.

Imprint Hoboken, N.J. : John Wiley & Sons, c2008 (Norwood, Mass. : [generator])


Location Call No. OPAC Message Status
 Axe Business Pro E-Book  Electronic Book    ---  Available
System Details Mode of access: Internet via World Wide Web.
Note Title from title screen.
File Type Text.
Issued By Digitized and made available by:
Form Available also in a print ed.
Bibliography Includes bibliographical references and index.
Subject Customer services.
Consumer satisfaction.
Customer loyalty.
Genre/Form Electronic books.
Added Author Books24x7, Inc.
ISBN 9780470196120 (cloth)

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