| Description |
x, 183 p. : ill. ; 23 cm. |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries' youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher. |
| Subject |
Libraries -- Evaluation.
|
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Public services (Libraries) -- Evaluation.
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Public libraries -- Evaluation -- Case studies.
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Libraries and community.
|
| Added Author |
Fisher, Karen E., 1966-
|
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Hinton, Marian Bouch.
|
| ISBN |
0838908926 (pbk. : alk. paper) |
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