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Edvardsson Bo 1952
1
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Involving customers in new service development



London : Imperial College Press ; Hackensack, NJ ; London : Distributed by World Scientific Publishing Co., c2006. 2006

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Edvinsson Anita
2
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Process-oriented healthcare management systems : development, use, and maintenance for patient-safe


Edvinsson, Anita, author.
New York, New York : Business Expert Press, [2020] 2020

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