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Author Fine, Debra.

Title The fine art of the big talk : how to win clients, deliver great presentations, and solve conflicts at work / Debra Fine.

Imprint New York : Hyperion, c2008.

Copies

Location Call No. OPAC Message Status
 Axe 2nd Floor Stacks  658.45 F493f 2008    ---  Available
Edition 1st ed.
Description x, 239 p. : ill. ; 20 cm.
Summary Makes recommendations for managing communication in business, from giving a negative performance appraisal to submitting a complaint to a service provider, in a guide that features strategies for tailoring discussions for a given audience and overcoming fear.
Contents A road map to big talk -- Know your audience -- Manage the conversation -- Use silence as a tool -- Recognize the danger signs -- Identify sources of conflict -- Improve your timing -- Send out positive energy -- Build conversational clout -- Keep a secret -- Get closure -- See your own reflection -- Up the ante -- Deal with stage fright -- Master tech talk.
Subject Business communication.
Oral communication.
Communication.
Business.
Added Title Big talk
ISBN 1401302343
9781401302344

 
    
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