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Title
Electronic customer relationship management [electronic resource] / Jerry Fjermestad, Nicholas C. Romano, editors.
Imprint
Armonk, N.Y. ; London : M.E. Sharpe, c2006.
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Available to Pittsburg State University patrons only.
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Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
xiii, 210 p. : ill.
Series
Advances in management information systems ; v. 3
Advances in management information systems ; v. 3.
Bibliography
Includes bibliographical references and index.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject
Customer relations -- Management.
Electronic commerce.
Genre/Form
Electronic books.
Added Author
Fjermestad, Jerry.
Romano, Nicholas C.
ProQuest (Firm)
ISBN
0765613271
9780765613271
Available items only
