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Author Freed, Jann E.

Title A culture for academic excellence : implementing the quality principles in higher education / Jann E. Freed, Marie R. Klugman, and Jonathan D. Fife ; prepared by ERIC Clearinghouse on Higher Education, the George Washington University in cooperation with ASHE, Association for the Study of Higher Education.

Imprint Washington, D.C. : Graduate School of Education and Human Development, George Washington University, 1997.


Location Call No. OPAC Message Status
 Axe 3rd Floor Stacks  378.007 As35  v.25 no.1    ---  Available
Description xv, 191 p. : ill. ; 23 cm.
Series ASHE-ERIC higher education report, 0884-0040 ; v. 25, no. 1
ASHE-ERIC higher education report ; v. 25, no. 1. 0884-0040
Bibliography Includes bibliographical references (p. 147-162) and index.
Contents Introduction -- History of the quality movement -- What is quality? -- Evolution of quality in higher education -- Creating a quality culture -- Shifting paradigm -- Vision, mission, and outcomes driven -- Systems dependent -- Systematic individual development -- Decisions based on fact -- Delegation of decision making -- Collaboration -- Planning for change -- Creative and supportive leadership -- Implications of implementing the quality principles.
Summary This report provides a comprehensive review of quality principles in higher education and proposes that, when used holistically and systematically, the quality principles, also known as total quality management and continuous quality improvement, can create a culture for academic excellence. After an introduction, the first section explains the historical significance of the quality movement in relationship to business and industry. Next, the report defines quality as it relates to higher education institutions and then describes how the quality movement has evolved among postsecondary institutions. The components of an institutional culture are identified, ways to build a culture that supports the quality principles suggested, and each of the quality principles briefly explained. Stressed is the need for a change in thinking as a prerequisite to initiating the quality approach on a campus. The following eight sections present the eight principles or characteristics of effective organizations in detail. They are: (1) vision, mission, and outcomes driven; (2) systems dependent; (3) systematic individual development; (4) decisions based on fact; (5) delegation of decision making; (6) collaboration; (7) planning for change; and (8) creative and supportive leadership. The final section integrates lessons learned from practitioners committed to the quality principles.
Form Also issued online
Subject Education, Higher -- United States -- Administration.
Total quality management in higher education -- United States.
Universities and colleges -- United States -- Evaluation.
Added Author Klugman, Marie R.
Fife, Jonathan D.
ERIC Clearinghouse on Higher Education.
Association for the Study of Higher Education.
ISBN 1878380737

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