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Authors (1-4 of 4)

Gerson Richard F

1

E-Book/E-Doc

Achieving high performance a research-based practical approach

Gerson, Richard F.
Amherst, Mass. : HRD Press ; Silver Spring, Md. : ISPI, c2006. 2006

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Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

2

E-Book/E-Doc

Beyond customer service, revised

Gerson, Richard F.
Menlo Park, Calif. : Crisp Publications, c1998. 1998

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Copies

Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

3

E-Book/E-Doc

Measuring customer satisfaction

Gerson, Richard F.
Menlo Park, Calif. : Crisp Publications, c1993. 1993

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Copies

Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

4

E-Book/E-Doc

Writing and implementing a marketing plan a guide for small business owners

Gerson, Richard F.
Los Altos, Calif. : Crisp, c1991. 1991

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Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

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