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Author
Goonan, Kathleen Jennison, author.
Title
Journey to excellence : how Baldridge Health Care leaders succeed / Kathleen J. Goonan, Joseph A. Muzikowski, Patricia K. Stoltz.
Publication Info.
Milwaukee, Wisconsin : ASQ Quality Press, 2009.
Connect to
Available to Pittsburg State University patrons only.
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Location
Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
1 online resource (248 pages) : illustrations
text rdacontent
computer rdamedia
online resource rdacarrier
Bibliography
Includes bibliographical references (pages 207-213) and index.
Contents
Introduction -- Baldrige -- The journey -- Leadership -- Assessment -- Sensemaking -- Execution -- Results -- Conclusion.
Note
Description based on print version record.
Subject
Baldrige National Quality Program (National Institute of Standards and Technology)
Health services administration.
Genre/Form
Electronic books.
Added Author
Muzikowski, Joseph A., author.
Stoltz, Patricia K., author.
American Society for Quality, issuing body.
Other Form:
Print version: Goonan, Kathleen Jennison. Journey to excellence : how Baldridge Health Care leaders succeed. Milwaukee, Wisconsin : ASQ Quality Press, 2009 xxi, 226 pages ; 26 cm 9780873897358 (OCoLC)ocn317249453 (DLC)10929634
ISBN
9780873897358 (alk. paper)
0873897358 (alk. paper)
9780873897358 (electronic bk.)
Available items only
