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Author
Gureja, Gopal K., author.
Title
Organizational schizophrenia : impact on customer service quality / Gopal K. Gureja.
Publication Info.
Los Angeles, [California] : Sage, 2013.
2013
Connect to
Available to Pittsburg State University patrons only.
Copies
Location
Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
1 online resource (346 pages) : illustrations
text rdacontent
computer rdamedia
online resource rdacarrier
Bibliography
Includes bibliographical references and index.
Note
Description based on print version record.
Subject
Customer services.
Organizational behavior.
Customer relations.
Genre/Form
Electronic books.
Other Form:
Print version: Gureja, Gopal K. Organizational schizophrenia : impact on customer service quality. Los Angeles, [California] : Sage, c2013 xxx, 346 pages 9788132109563 2012040384
ISBN
9788132109563
9788132111504 (electronic bk.)
Available items only
