Human-computer etiquette [electronic resource] : cultural expectations and the design implications they place on computers and technology / edited by Caroline C. Hayes, Christopher A. Miller.
pt. 1. Etiquette and multicultural collisions -- pt. 2. Introducing etiquette and culture into software -- pt. 3. Etiquette and development of trust -- pt. 4. Anthropomorphism : computer agents that look or act like people -- pt. 5. Understanding humans : physiological and neurological indicators -- pt. 6. The future : polite and rude computers as agents of social change.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.