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Author
Hill, Nigel, 1952- author.
Title
How to measure customer satisfaction / Nigel Hill, John Brierley and Rob MacDougall.
Publication Info.
London, [England] ; New York : Routledge, 2017.
2003
Connect to
Available to Pittsburg State University patrons only.
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Location
Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Edition
Second edition.
Description
1 online resource (161 pages)
text rdacontent
computer rdamedia
online resource rdacarrier
Note
Includes index.
Description based on print version record.
Subject
Consumer satisfaction -- Evaluation.
Genre/Form
Electronic books.
Added Author
MacDougall, Rob, editor.
Brierley, John, editor.
Other Form:
Print version: Hill, Nigel, 1952-. How to measure customer satisfaction. Second edition. London, [England] ; New York : Routledge, 2017 c2003 viii, 151 pages 9780566085956 2003064302
ISBN
9780566085956
9781351930055 (e-book)
Available items only