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Author
Hodge, Richard.
Title
The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / Richard Hodge and Lou Schachter.
Imprint
New York : McGraw-Hill, c2006.
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Status
Axe 2nd Floor Stacks
658.81 H664m 2006
---
Available
Description
xxii, 242 p. : ill. ; 24 cm.
Bibliography
Includes bibliographical references and index.
Subject
Selling.
Success in business.
Added Author
Schachter, Lou.
ISBN
0071470271
Standard No.
QBX a 06277531
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