| Description |
129 p. ; 23 cm |
| Series |
New directions for higher education, 0271-0560 ; no. 92 |
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Paperback sourcebooks in the Jossey-Bass higher education series |
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New directions for higher education ; no. 92. 0271-0560
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Jossey-Bass higher education series.
|
| Bibliography |
Includes bibliographical references and index. |
| Form |
Also issued online. |
| Contents |
Conflict 101 / Susan A. Holton -- It's nothing new!: a history of conflict in higher education / Susan A. Holton -- From collegiality to confrontation : faculty-to-faculty conflicts / Raymond R. Leal -- "Can't we settle this?" : student conflicts in higher education and options for resolution / Jacqueline Gibson -- Department chairs under siege : resolving the web of conflict / Walter H. Gmelch -- Can't live with them, can't live without them : faculty and administrators in conflict / Susan A. Holton, Gerald Phillips -- From conflict to accord : collective bargaining at the academy / Frank R. Annunziato -- Institutional conflict / Allan W. Ostar -- Town and gown : forum for conflict and consensus between universities and communities / Wallace Warfield -- |
|
Conflict management in higher education : a review of current approaches / William C. Warters -- And now- the answers! : how to deal with conflict in higher education / Susan A. Holton -- Where do we go from here? / Susan A. Holton -- Appendix : Conflict management programs in the United States and Canada. |
| Summary |
A review of strategies for resolving conflict in higher education institutions looks first at traditional mechanisms, such as student conduct committees and grievance systems, faculty grievance mechanisms, arbitration, and litigation, and then examines conciliatory methods, including mediation systems for handling student, faculty, and staff disputes; use of ombudsmen; and institutional conflict resolution services conducted off campus. |
| Subject |
Universities and colleges -- United States -- Administration.
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Conflict management -- United States.
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Conflict management -- Study and teaching (Higher) -- North America.
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| Added Author |
Holton, Susan A.
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| Other Form: |
Online version: Conflict management in higher education. San Francisco : Jossey-Bass, 1995 0787999423 (OCoLC)701244216 |
| ISBN |
0787999423 |
|
9780787999421 |
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