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Title Co-creating service experience / guest editors, Dr Elina Jaakkola, Anu Helkkula and Dr Leena Aarikka-Stenroos.

Publication Info. [Bradford, West Yorkshire, England] : Emerald, [2015]


Location Call No. OPAC Message Status
 Axe ProQuest E-Book  Electronic Book    ---  Available
Description 1 online resource (167 pages) : illustrations, tables.
text rdacontent
computer rdamedia
online resource rdacarrier
Series Journal of Service Management, 1757-5818 ; Volume 26 Number 2
Bibliography Includes bibliographical references.
Note Description based on online resource; title from PDF cover (ebrary, viewed June 15, 2015).
Subject Management.
Service industries -- Management -- Periodicals.
Service industries -- Management.
Genre/Form Electronic books.
Added Author Jaakkola, Elina, editor.
Helkkula, Anu, editor.
Aarikka-Stenroos, Leena, editor.
Other Form: Print version: Co-creating service experience. [Bradford, West Yorkshire, England] : Emerald, c[2015] approximately 167 pages Journal of Service Management ; Volume 26 Number 2 1757-5818 9781785602368
ISBN 9781785602368
9781785602375 (e-book)

Available items only