| Description |
x, 230 p. ; 21 cm. |
| Bibliography |
Includes bibliographical references (p. 221-224) and index. |
| Contents |
The first sin : managing like a beginning skier -- The first virtue : weight forward on skis -- The second sin : dissin' your employees -- The second virtue : d-i-s'ng your employees -- The third sin : rationalizing away truth -- The third virtue : making honesty the only policy -- The fourth sin : misguided benevolence -- The fourth virtue : e-r-a, expectations, responsibility, and accountability -- The fifth sin : falling into the inconsistency trap -- The fifth virtue : ducks in a row -- The sixth sin : letting employees speculate -- The sixth virtue : open information channels -- The seventh sin : listening through your "I" -- The seventh virtue : listening through your ears -- The eighth sin : front-of-the-nose perspective -- The eighth virtue : the big picture -- Moving from sin to virtue -- Ski the run. |
| Subject |
Industrial relations.
|
|
Management.
|
|
Leadership.
|
| ISBN |
1576753182 (pbk.) |
|
