Description |
x, 230 p. ; 21 cm. |
Bibliography |
Includes bibliographical references (p. 221-224) and index. |
Contents |
The first sin : managing like a beginning skier -- The first virtue : weight forward on skis -- The second sin : dissin' your employees -- The second virtue : d-i-s'ng your employees -- The third sin : rationalizing away truth -- The third virtue : making honesty the only policy -- The fourth sin : misguided benevolence -- The fourth virtue : e-r-a, expectations, responsibility, and accountability -- The fifth sin : falling into the inconsistency trap -- The fifth virtue : ducks in a row -- The sixth sin : letting employees speculate -- The sixth virtue : open information channels -- The seventh sin : listening through your "I" -- The seventh virtue : listening through your ears -- The eighth sin : front-of-the-nose perspective -- The eighth virtue : the big picture -- Moving from sin to virtue -- Ski the run. |
Subject |
Industrial relations.
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Management.
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Leadership.
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ISBN |
1576753182 (pbk.) |
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