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Title
E-Service [electronic resource] : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan.
Imprint
Armonk, N.Y. : M.E. Sharpe, c2002.
Connect to
Available to Pittsburg State University patrons only.
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Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
xii, 336 p. : ill.
Bibliography
Includes bibliographical references and index.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject
Electronic commerce.
Customer services.
Genre/Form
Electronic books.
Added Author
Rust, Roland T.
Kannan, P. K.
ProQuest (Firm)
Added Title
EService : new directions in theory and practice
ISBN
0765608065 (hc : alk. paper)
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