Edition |
1st ed. |
Description |
ix, 241 p. : ill. ; 23 cm. |
Bibliography |
Includes bibliographical references (p. 185-186) and index. |
Contents |
The internal languages: building the new machine. From the language of complaint to the language of commitment -- From the language of blame to the language of personal responsibility -- From the language of New Year's resolutions to the language of competing commitments: diagnosing the immunity to change -- From the language of big assumptions that hold us to the language of assumptions we hold: disturbing the immunity to change -- The social languages: maintaining and upgrading the machine. From the language of prizes and praising to the language of ongoing regard -- From the language of rules and policies to the language of public agreement -- From the language of constructive criticism to the language of deconstructive criticism -- Carrying on the work. Running the internal languages -- Running the social languages -- Epilogue: Toward the transformation highway: transcending the limits of the information age. |
Summary |
Using a mix of organizational analysis, worksheets and sample dialogues, this volume provides forms of language and thinking which ensure broad and long-lasting organizational transformation. |
Subject |
Change (Psychology)
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|
Adaptation, Psychological. |
Added Author |
Lahey, Lisa Laskow, 1955-
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ISBN |
0787955353 (alk. paper) |
|
9780787955359 (alk. paper) |
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078796378X (pbk.) |
|
9780787963781 (pbk.) |
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