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Author Kegan, Robert.

Title How the way we talk can change the way we work : seven languages for transformation / Robert Kegan, Lisa Laskow Lahey.

Imprint San Francisco : Jossey-Bass, c2001.


Location Call No. OPAC Message Status
 Axe 3rd Floor Stacks  155.25 K259h 2001    ---  Available
 Axe Special Collections  155.25 K259h 2001 c.2  ---  Lib Use Only
Edition 1st ed.
Description ix, 241 p. : ill. ; 23 cm.
Bibliography Includes bibliographical references (p. 185-186) and index.
Contents The internal languages: building the new machine. From the language of complaint to the language of commitment -- From the language of blame to the language of personal responsibility -- From the language of New Year's resolutions to the language of competing commitments: diagnosing the immunity to change -- From the language of big assumptions that hold us to the language of assumptions we hold: disturbing the immunity to change -- The social languages: maintaining and upgrading the machine. From the language of prizes and praising to the language of ongoing regard -- From the language of rules and policies to the language of public agreement -- From the language of constructive criticism to the language of deconstructive criticism -- Carrying on the work. Running the internal languages -- Running the social languages -- Epilogue: Toward the transformation highway: transcending the limits of the information age.
Summary Using a mix of organizational analysis, worksheets and sample dialogues, this volume provides forms of language and thinking which ensure broad and long-lasting organizational transformation.
Subject Change (Psychology)
Adaptation, Psychological.
Added Author Lahey, Lisa Laskow, 1955-
ISBN 0787955353 (alk. paper)
9780787955359 (alk. paper)
078796378X (pbk.)
9780787963781 (pbk.)

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