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Electronic Book
Author Conaway, Roger N.

Title Communication in responsible business [electronic resource] : strategies, concepts, and cases / Roger N. Conaway and Oliver Laasch.

Imprint [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2012.

Copies

Location Call No. OPAC Message Status
 Axe ProQuest E-Book  Electronic Book    ---  Available
Edition 1st ed.
Description 1 electronic text (185 p.) : digital file.
Series Corporate communication collection, 2156-8170
2012 digital library.
Corporate communication collection. 2156-8170
Note Part of: 2012 digital library.
Bibliography Includes bibliographical references (p. 165-180) and index.
Contents 1. Setting the stage -- 2. Walking the talk: avoiding greenwash -- 3. Stakeholder communication: integrated and strategic -- 4. Issues and crisis communication: expecting the unexpected -- 5. Communicating through institutional documents: vision, mission, and codes of conduct -- 6. Sustainability reporting: gateway to transparency -- 7. Cause-related marketing & social marketing -- 8. Nonverbal stakeholder communication -- 9. Stakeholder communication online -- References -- Index.
Access Access restricted to authorized users and institutions.
Summary Communication in Responsible Business sets the stage for social, environmental, and ethical business. These topics have risen to the forefront for many businesses and communication of them has become crucial to business success. This book offers an extensive toolbox of the most effective instruments for communicating social, environmental, and ethical business to a variety of stakeholders. Each chapter covers specific situations for communicating responsible business. We provide examples of social and cause-related marketing, sustainability reporting, issues-and crisis communication, the use of vision, mission statements and codes, and web-based stakeholder communication. The book gives practitioners hands-on concepts and actual illustrations. Chapter cases provide rich practical coverage and translate concepts to solutions for day-to-day business realities.
Form Also available in print.
Reproduction Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
System Details Mode of access: World Wide Web.
System requirements: Adobe Acrobat reader.
Note Title from PDF t.p. (viewed on August 29, 2012).
Subject Business communication.
Social responsibility of business.
Indexed Term Corporate Responsibility
Corporate Sustainability
Business Ethics
Marketing
Communication
Stakeholder Management
Genre/Form Electronic books.
Added Author Laasch, Oliver.
Other Form: Print version: 9781606493243
ISBN 9781606493243 (pbk.)
9781606493250 (electronic bk.)
Standard No. 10.4128/ 9781606493250 doi

 
    
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