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Lai Wendy
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Optimize your greatest asset--your people : how to apply analytics to big data to improve your human


Pease, Gene, 1950- author.
Hoboken, New Jersey : Wiley, 2015. 2015

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 Axe ProQuest E-Book  Electronic Book    ---  Available
2
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Service design for business : a practical guide to optimizing the customer experience


Reason, Ben, 1972- author.
Hoboken, New Jersey : Wiley, 2016. 2016

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 Axe ProQuest E-Book  Electronic Book    ---  Available
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