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Electronic Book
Author Loeffler, Bruce, author.

Title The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church.

Publication Info. Hoboken, New Jersey : Wiley, 2015.
2015

Copies

Location Call No. OPAC Message Status
 Axe ProQuest E-Book  Electronic Book    ---  Available
Description 1 online resource (307 pages) : illustrations
text rdacontent
computer rdamedia
online resource rdacarrier
Note Includes index.
Description based on online resource; title from PDF title page (ebrary, viewed April 16, 2015).
Subject Walt Disney Company.
Customer services.
Customer relations.
Genre/Form Electronic books.
Added Author Church, Brian T., author.
Other Form: Print version: Loeffler, Bruce. Experience : the 5 principles of Disney service and relationship excellence. Hoboken, New Jersey : Wiley, c2015 ix, 294 pages 9781119028659
ISBN 9781119028659
9781119028673 (electronic bk.)
9781119028772 (electronic bk.)

 
    
Available items only