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Authors (1-3 of 3)
Lowenstein Michael W 1942
1
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, an
Lowenstein, Michael W., 1942- author.
Milwaukee, Wisconsin : ASQ Quality Press, 2011. 2011
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Axe ProQuest E-Book
Electronic Book
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2
Customer winback how to recapture lost customers and keep them loyal
Griffin, Jill.
San Francisco : Jossey-Bass, c2001. 2001
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Axe ProQuest E-Book
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3
Customers inside, customers outside : designing and succeeding with enterprise customer-centricity c
Lowenstein, Michael W., 1942-, author.
New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014. 2014
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