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Author Hill, Nigel, 1952- author.

Title How to measure customer satisfaction / Nigel Hill, John Brierley and Rob MacDougall.

Publication Info. London, [England] ; New York : Routledge, 2017.
2003

Copies

Location Call No. OPAC Message Status
 Axe ProQuest E-Book  Electronic Book    ---  Available
Edition Second edition.
Description 1 online resource (161 pages)
text rdacontent
computer rdamedia
online resource rdacarrier
Note Includes index.
Description based on print version record.
Subject Consumer satisfaction -- Evaluation.
Genre/Form Electronic books.
Added Author MacDougall, Rob, editor.
Brierley, John, editor.
Other Form: Print version: Hill, Nigel, 1952-. How to measure customer satisfaction. Second edition. London, [England] ; New York : Routledge, 2017 c2003 viii, 151 pages 9780566085956 2003064302
ISBN 9780566085956
9781351930055 (e-book)

 
    
Available items only