| Description |
xi, 194 p. : ill. |
| Note |
Includes index. |
| Contents |
Polishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating the close. |
| Reproduction |
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. |
| Subject |
Telephone selling.
|
| Genre/Form |
Electronic books.
|
| Added Author |
McKee, Sandra L., 1952-
|
|
ProQuest (Firm)
|
| ISBN |
0814472842 (pbk.) |
|
