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Author Popejoy, Barbara.

Title Managing conflict with direct reports / Barbara Popejoy and Brenda J. McManigle.

Imprint Greensboro, N.C. : Center for Creative Leadership, 2002.


Location Call No. OPAC Message Status
 Axe Books 24x7 Business E-Book  Electronic Book    ---  Available
Description 1 online resource (29 pages).
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Series An ideas into action guidebook
Ideas into action guidebooks.
Bibliography Includes bibliographical references (page 27).
Contents Conflict and resolution -- Conflict with direct reports is a special case -- Managing the relationship -- Managing the work -- A process for managing conflict -- Recognizing both sides of the conflict -- Preparing for a conflict resolution session -- During the conflict resolution session -- After the conflict resolution session -- Managing conflict for success and development.
Summary "Conflict with direct reports is one of the most difficult challenges facing managers today. But it's a challenge that successful leaders must learn to address. Managers who develop an understanding of difference without judging and are willing to see more than one perspective or solution are in a good position to manage such conflict. They are better prepared to understand emotions that can trigger conflict, to clarify performance expectations, and to provide ongoing feedback for the support and development of their direct reports."--Publisher's description.
Note Print version record.
Subject Conflict management.
Communication in management.
Interpersonal communication.
Interpersonal relations.
BUSINESS & ECONOMICS -- Motivational.
BUSINESS & ECONOMICS -- Mentoring & Coaching.
Communication in management. (OCoLC)fst00870174
Conflict management. (OCoLC)fst00874778
Interpersonal communication. (OCoLC)fst00977344
Interpersonal relations. (OCoLC)fst00977397
Genre/Form Electronic books.
Added Author McManigle, Brenda J.
Center for Creative Leadership.
Other Form: Print version: Popejoy, Barbara. Managing conflict with direct reports. Greensboro, N.C. : Center for Creative Leadership, 2002 1882197739 (DLC) 2003278334 (OCoLC)53170294
ISBN 9781932973181 (electronic bk.)
1932973184 (electronic bk.)
Standard No. DEBBG BV043150261
DEBBG BV044085220
DEBSZ 421567678
DEBSZ 449513866
GBVCP 80361554X

Available items only