Includes bibliographical references (p. 409-424) and index.
Contents
Talking with computers : fact or fiction? -- Spoken dialogue applications research directions and commercial deployment -- Understanding dialogue -- Components of a spoken dialogue system : speech input and output -- Dialogue management -- Dialogue engineering : the dialogue systems development lifecycle -- Developing a spoken dialogue system using the CSLU toolkit -- Developing multimodal dialogue systems using the CSLU toolkit -- Developing a directed dialogue system using VoiceXML -- More advanced VoiceXML -- Multimodal web-based dialogue : XHTML + Voice and SALT -- Advanced dialogue systems : some case studies -- Research topics in spoken dialogue technology -- Future directions : the way ahead.