Includes bibliographical references (p. 425-464) and indexes.
Contents
Economic impact of basic skills -- Skills employers want -- Learning to learn -- Reading for the new workplace -- Writing with impact -- Computation in a technological workplace -- Oral communication -- Principles of good listening -- Resourcefulness -- Creative thinking -- Self-esteem -- Motivation and goal setting -- Career development -- Interpersonal skills -- Teamwork -- Negotiation -- Understanding organizational culture -- Sharing leadership -- Guidelines for establishing an effective workplace basics program.