The industrial relations system in the United States -- Statutory regulation of labor relations -- The NLRB and union organization -- Unfair labor practices -- Rights of managements, unions, and employees -- The employers: nonunion and union -- Why employees join or don't join unions -- History and philosophy of American unionism -- Membership and structure in the American labor movement -- Union organization for bargaining -- Management preparations for negotiations -- The negotiations process -- Strikes and dispute settlement -- Grievances and arbitration -- Theories about wages -- Wage setting in practice -- Benefits -- Job satisfaction and productivity -- Manufacturing and the national bargaining structure -- Labor relations in mining and construction -- Collective bargaining and the legal context in the public sector -- Public employee impasses and their resolution -- The consequences of collective bargaining -- Industrial relations abroad -- The future of labor-management relations -- Arbitration exercises.
