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Author
Heizer, Jay H.
Title
Cases in total quality management : manufacturing and services / Jay H. Heizer, Jay Nathan.
Imprint
Cincinnati, Ohio : South-Western College Pub., c1998.
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Call No.
OPAC Message
Status
Axe 2nd Floor Stacks
658.562 H366c
---
Available
Description
xiii, 238 p. : ill. ; 28 cm.
Bibliography
Includes bibliographical references.
Subject
Total quality management -- Case studies
Manufacturing industries -- Management -- Case studies.
Service industries -- Management -- Case studies
Added Author
Nathan, Jay.
ISBN
0789506947
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