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Author
Noe, Francis P., 1939-
Title
Tourist customer service satisfaction [electronic resource] : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
Imprint
London ; New York : Routledge, 2010.
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Available to Pittsburg State University patrons only.
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Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
ix, 193 p.
Bibliography
Includes bibliographical references and index.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject
Tourism -- Management.
Hospitality industry -- Management.
Genre/Form
Electronic books.
Added Author
Uysal, Muzaffer.
Magnini, Vincent P.
ProQuest (Firm)
ISBN
9780415578042
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