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Authors (1-5 of 5)

Payne Adrian

1

E-Book/E-Doc

Handbook of CRM achieving excellence in customer management

Payne, Adrian.
Amsterdam ; London : Elsevier Butterworth-Heinemann, 2006. 2006

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Copies

Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

2

E-Book/E-Doc

Marketing plans for service businesses a complete guide

McDonald, Malcolm.
Oxford ; Burlington, MA : Elsevier/Butterworth-Heinemann, 2006. 2006

Rating:

Copies

Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

3

E-Book/E-Doc

Marketing plans for services a complete guide

McDonald, Malcolm.
Chichester, U.K. : Wiley, 2011. 2011

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Copies

Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

4

Print Material

Relationship marketing : bringing quality, customer service, and marketing together

Christopher, Martin.
Oxford ; Boston : Butterworth-Heinemann, 1993, c1991. 1993

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Copies

Location	Call No.	OPAC Message	Status
Axe 2nd Floor Stacks	658.8 C466r 1993	---	Available

5

E-Book/E-Doc

Strategic customer management integrating relationship marketing and CRM

Payne, Adrian.
Cambridge : Cambridge University Press, 2013. 2013

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Copies

Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

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