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Author Pezet, Mike.

Title The feedback pocketbook / by Mike Pezet ; drawings by Phil Hailstone.

Imprint Alresford, Hants, U.K. : Management Pocketbooks, 2010.


Location Call No. OPAC Message Status
 Axe Books 24x7 Business E-Book  Electronic Book    ---  Available
Description 1 online resource.
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Series The management pocketbook series
Management pocketbook series.
Note Title from title screen.
Summary Annotation Lack of feedback and coaching to aid development is the third most cited reason for resignations at work. 'Netgeners' with their reliance on social networking and instant messaging have added even greater impetus to the need for performance feedback. Feedback is integral to learning: it helps to develop skills, knowledge and confidence, and reinforces desired behaviours. It can reassure and thus reduce anxiety; and it can help people see the 'bigger picture', leading to greater alignment with organisational goals and needs. "The Feedback Pocketbook" encourages managers (and trainers) to use informal, formal and generative feedback as part of their day-to-day approach to motivating, managing and developing people. It explains how to construct and deliver feedback, and demonstrates how to use the underlying dynamics (explicit and implicit) to secure feedback acceptance.
Subject Communication in personnel management -- Handbooks, manuals, etc.
Feedback (Psychology) -- Handbooks, manuals, etc.
Communication in personnel management. (OCoLC)fst00870235
Feedback (Psychology) (OCoLC)fst00922443
Business & Economics.
Marketing & Sales.
Genre/Form Electronic books.
Handbooks and manuals. (OCoLC)fst01423877
Added Author Hailstone, Phil. Illustrator.
ISBN 9781906610128
Standard No. AU@ 000053281172

Available items only