Welcome to the Kids' Library!
Search for books, movies, music, magazines, and more.
Your session will expire automatically in
0
seconds.
Continue session
End session now
Back to Search Results
SearchType
Keyword
Author
Title
Subject
Call Number
Search
Search Scope
PSU Library Consortium
Pittsburg State University
Academic Libraries
Public Libraries
Pittsburg Area
Unified School District
Leonard H. Axe Library
Career Resource Center Library
Eureka Public Library
Fort Scott Community College Library
George Nettels Elementary School Library
Kansas Technology Center Library
Lakeside Elementary School Library
Meadowlark Elementary School Library
Parsons Public Library
Pittsburg Community Middle School Library
Pittsburg High School Library
Pittsburg Public Library
Sedan Public Library
Westside Elementary School Library
Childrens Collection
Available items only
Previous Record
Next Record
Author
Reason, Ben, 1972- author.
Title
Service design for business : a practical guide to optimizing the customer experience / Ben Reason, Lavrans Lvlie, Melvin Brand Flu ; cover design, Wendy Lai ; illustrations, Melissa Gates ; editor, Wendy Van Leeuvan.
Publication Info.
Hoboken, New Jersey : Wiley, 2016.
2016
Connect to
Available to Pittsburg State University patrons only.
Copies
Location
Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
1 online resource (161 pages) : illustrations (some color)
text rdacontent
computer rdamedia
online resource rdacarrier
Note
Includes index.
Description based on print version record.
Subject
Customer services.
Customer relations.
Genre/Form
Electronic books.
Added Author
Lvlie, Lavrans, 1969- author.
Flu, Melvin Brand, 1966- author.
Lai, Wendy, cover designer.
Gates, Melissa, illustrator.
Leeuvan, Wendy Van, editor.
Other Form:
Print version: Reason, Ben, 1972- Service design for business : a practical guide to optimizing the customer experience. Hoboken, New Jersey : Wiley, c2016 xi, 189 pages 9781119176541 2015032743
ISBN
9781119176541
9781118988923
9781118988947 (electronic bk.)
Available items only
