Building successful online communities [electronic resource] : evidence-based social design / Robert E. Kraut and Paul Resnick with Sara Kiesler ... [et al.].
Introduction -- Encouraging contribution to online communities -- Encouraging commitment in online communities -- Regulating behavior in online communities -- The challenges of dealing with newcomers -- Starting new online communities.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.