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| Title |
Service-ability [electronic resource] : create a customer centric culture and gain competitive advantage / Kevin Robson. |
|
| Imprint |
Chichester : Wiley, 2013. |
|
| Axe ProQuest E-Book
|
Electronic Book |
--- |
Available |
| Description |
xvi, 261 p. |
| Note |
Includes index. |
| Reproduction |
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. |
| Subject |
Customer services.
|
| Genre/Form |
Electronic books.
|
| Added Author |
ProQuest (Firm)
|
| ISBN |
9781118345566 (hardback) |
|
9781118457870 (electronic bk.) |
|
