Description |
xxii, 334 p. : ill. |
Bibliography |
Includes bibliographical references and index. |
Contents |
Setting the stage : an overview of healthcare -- Risk and the harm caused by healthcare -- Healthcare : a dysfunctional system -- Naming, blaming and shaming -- Human error and complex systems -- Knowing what to do -- Ethics, professional behaviour and regulation -- When things go wrong : looking after the people involved -- When things go wrong : preventing a recurrence -- Getting the best out of people -- Getting the best out of the system -- Where to now? |
Reproduction |
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. |
Subject |
Medical ethics.
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Clinical medicine -- Decision making.
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Medical errors.
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Health services accessibility.
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Genre/Form |
Electronic books.
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Added Author |
Merry, Alan.
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Walton, Merrilyn.
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ProQuest (Firm)
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ISBN |
0754644359 (hbk. : alk. paper |
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9780754644354 (hbk. : alk. paper |
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0754644375 (pbk. : alk. paper) |
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9780754644378 (pbk. : alk. paper) |
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