Critical need for organizational learning in a world of rapid change -- Clarifying the key issues in organizational learning -- World-class theories of organizational learning -- The organizational learning systems model -- The portal for new information : the environmental interface subsystem -- The dynamics of knowledge creation : the action/reflection subsystem -- Knowledge and the organizational social fabric : the dissemination and diffusion subsystem -- The essences of the learning system : the meaning and memory subsystem -- Steps and strategies for bringing organizational learning to your organization.
