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Spector Robert 1947
1
Print Material
 

Category killers : the retail revolution and its impact on consumer culture


Spector, Robert, 1947-
Boston, Mass. : Harvard Business School Pub., c2005. 2005

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Location Call No. OPAC Message Status
 Axe 2nd Floor Stacks  658.87 Sp31c 2005    ---  Available
2
Print Material
 

The mom & pop store : how the unsung heroes of the American economy are surviving and thriving


Spector, Robert, 1947-
New York : Walker & Co., 2009. 2009

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Location Call No. OPAC Message Status
 Axe 3rd Floor Stacks  381.14 Sp31m 2009    ---  Available
3
E-Book/E-Doc
 

The Nordstrom way to customer experience excellence : creating a values-driven service culture


Spector, Robert, 1947- author.
Hoboken, New Jersey : Wiley, 2017. 2017

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 Axe ProQuest E-Book  Electronic Book    ---  Available
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